Frequently Asked Questions

______________________________________

What types of jewelry do you offer?

We offer a curated collection of fine diamond jewelry including engagement rings, wedding bands, necklaces, earrings, and bracelets — all crafted with exceptional quality and attention to detail.

Can I customize or personalize a piece?

Yes. We offer personalization options on select pieces. Please contact us directly to discuss custom orders, engravings, or bespoke designs tailored to your vision.

How do I know my ring size?

We recommend visiting our standard size guide available for an accurate measurement or contact us for assistance.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of delivery on unworn, unaltered items in original condition. Custom and personalized pieces are final sale. Please review our full policy for details.

How long does shipping take?

Standard shipping typically takes 5–7 business days within Canada. Expedited options are available at checkout. All orders are shipped in secure, discreet packaging with signature required upon delivery.

Do you ship internationally?

Yes, We do International shipping — please contact us to inquire about your location.

How do I care for my jewelry?

Store your pieces in a soft pouch or jewelry box away from moisture and direct sunlight. Clean gently with a soft cloth. Avoid exposure to harsh chemicals, perfumes, or ultrasonic cleaners unless recommended.

How can I contact you?

You can reach us through our client care. We aim to respond within 1–2 business days.